Personality Development
Confidence, poise and professional presence, the organised pattern of behaviours that makes a person distinctive, credible and trusted.
Customer Relationship Personified
A Nigerian Professional Institute · Est. under CAMA 1990
IPDCRM is a professional institute dedicated to developing people, strengthening professional relationships and advancing the standards that drive organisational excellence, across Nigeria and beyond.
Registered by CAC·Federally Approved·Globally Connected
Registered Professional Body
Corporate Affairs Commission · CAMA 1990
Federally Approved
Federal Ministry of Education · Federal Ministry of Justice
Globally Connected
Int'l Council of Customer Service Organizations
Standards Driven
World Personality Development Council
What IPDCRM Does
IPDCRM was established to bring about synergy between personality development and customer relationship management, because organisations grow when their people do.
Confidence, poise and professional presence, the organised pattern of behaviours that makes a person distinctive, credible and trusted.
Customer focused thinking, service excellence and long term relationship management across every sector and stakeholder.
Developing professionals capable of leading people and organisations, with authority that is earned through character.
Discipline, competence and ethics. We examine, license and regulate standards for practising PD–CR professionals.
A growing body of research, publications and professional knowledge, created for the dynamic needs of members and industry.
An interdisciplinary community of executives, professionals and leaders, and a collective voice for the profession.
Why IPDCRM
Your academic qualification can take you far. Acquired life skills and expertise in personality development take you farther.
Structured programmes from poise and communication to relationship recovery, skills that appreciate for a lifetime.
Intellectuals, executives, diplomats, bankers, engineers, clergy and leaders from every walk of life, one professional family.
Grades, designations and credentials employers and organisations can confirm in seconds.
IPDCRM examines and licenses career oriented professionals as PD–CR Managers, and regulates the standards of the practice.
Business roundtables and international affiliations connect members to practice beyond Nigeria's borders.
Members carry a professional image and presence that complements their competence, in the boardroom and beyond.
“Your academic qualification can take you far, but acquired life skills and expertise in personality development can take you farther in life and career.”
Dr. Ayobami Owolabi, FPD-CRPresident, IPDCRMMembership
Four individual grades, each with defined requirements, benefits and a professional designation, plus a Corporate category for organisations.
Corporate Membership equips organisations to institutionalise personality development and customer relationship excellence across their people, supported by the Institute's training, standards and advisory resources.
Professional Development
IPDCRM develops professionals along a continuous arc, from first seminar to sector influence.
Seminars, workshops and professional development programmes grounded in the Institute's body of knowledge.
Poise, communication and impression management, deliberate practice that reshapes presence.
Apply relationship skills in real organisational settings, guided by professional standards.
Roundtables, inductions and conferences that build lasting professional relationships.
Take responsibility for people, service and standards within your organisation.
Shape institutions, sectors and national development as a licensed PD–CR professional.
Explore the programmes behind each stage in Professional Development.

Flagship Property · Corporate Charisma Conference
The Corporate Charisma Conference is IPDCRM’s flagship gathering, bringing executives, entrepreneurs, professionals and emerging leaders face to face with the ideas, people and standards that define organisational excellence.
Details for the next edition are released first to members and the Institute briefing list.
Explore the ConferenceEvents
Conferences, executive roundtables, webinars and induction ceremonies, in Nigeria and around the world.
An executive roundtable convening IPDCRM members and partners in Cape Town for high level exchange on leadership, relationship capital and global business practice.
A transformative experience in leadership, people management and corporate growth, bringing members together with global executives for dialogue and development.
Leadership
A governing council of professors, doctors, directors and traditional leadership, accountable for the Institute's standards and direction.
Chairman, Board of Trustees
FPD-CR

President & Deputy Chairman, Governing Council
FPD-CR
Registrar & Secretary to Governing Council
FPD-CR
Knowledge & Insights
Articles, publications and research from the Institute and its members, written for people who take their development seriously.
From boardrooms to classrooms, IPDCRM members practise what the Institute teaches. We are currently curating verified member stories for publication, real people, real outcomes, in their own words.
Gallery
Conferences, inductions, development sessions and the everyday work of building Nigeria's professional standards.
Membership
Join the professional institute where personality, professionalism and relationships create lasting influence.